Terms and Conditions
1. Introduction
Welcome to our Terms and Conditions page. By using our services, you agree to be bound by the following terms and conditions. Please read them carefully.
2. Services
Our services include web hosting, domain registration, email hosting, and other related services as described on our website. We reserve the right to modify or discontinue any service at any time.
3. User Responsibilities
You are responsible for maintaining the security of your account and for all activities that occur under your account. You agree not to use our services for any unlawful purposes. Prohibited activities include, but are not limited to, hosting illegal content, spamming, and attempting to breach the security of our systems.
4. Payment and Billing
Payments for services are due in advance and are non-refundable. We reserve the right to suspend or terminate services if payment is not received on time. Late payments may incur additional fees, and continued non-payment may result in the termination of your account.
5. Data Retention and Backups
While we provide backup services, it is your responsibility to maintain your own backups. We do not guarantee that our backups will be sufficient to restore your data. Backups are retained for a period of up to 5 days, after which they are automatically deleted. If you require extended data retention, additional fees may apply.
6. Resource Usage and Allocation
Each hosting plan includes a specific allocation of resources, such as disk space, bandwidth, and CPU usage. If your site exceeds the allocated resources, we may require you to upgrade to a higher plan or move to a dedicated server to ensure the performance and stability of all clients' services. We will notify you if your site consistently exceeds its allocated resources and discuss the best course of action.
7. Termination
We may terminate your account and services at any time without notice if you violate these terms and conditions. Upon termination, you must cease all use of our services and remove any related content from your systems. We may, at our discretion, provide a prorated refund for any unused portion of your services.
8. Changes to Terms
We reserve the right to modify these terms and conditions at any time. It is your responsibility to review them periodically. Continued use of our services after changes to the terms and conditions constitutes your acceptance of the new terms.
9. Limitation of Liability
We shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services. Our total liability to you for any claim arising out of or in connection with our services is limited to the amount you paid for the services in the 12 months preceding the claim.
10. Acceptable Use Policy
You agree to comply with our Acceptable Use Policy, which is incorporated into these terms and conditions by reference. This policy outlines prohibited activities, such as spamming, distribution of malware, and any actions that could harm our infrastructure or other users.
11. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of the State of New York. Any disputes arising from these terms and conditions will be resolved in the state or federal courts located in New York.
12. Contact Us
If you have any questions about these terms, please contact us at [email protected].